Sales staff showed the highest knowledge and helpfulness. A pleasure to do business with. I would reccomend dealership to anyone that was looking. I would also reccomend Glenn as the sales rep to see.
The people are very friendly and willing to help no matter the problem, If you are in the looking to buy a new car I highly recommend speaking with Jennifer Lilly.
Thank you Rockingham Toyota for helping me choose the right car for me after my old one broke down! I love it! Recommend this dealer!
If you’re looking to purchase a Toyota please give Rockingham a visit. Totally friendly, helpful, honest and caring sales team with great prices! I went in for an oil change on Saturday and 7:30a and walked over to the Sales Manager (Dave) and he had the deal done by 8am (took our leased 2017 Highlander XLE as a trade in and got my wife into a 2019 Blizzard Pearl White XLE for a few dollars less a month). Derek was super awesome to work with and genuinely cared about us and our needs/wants (when it care to our paperwork/finances) and I/we couldn’t say anything better about the friendliness and efforts from Jen Lilly. All in all a truly great purchasing/seamless experience, team and mission over at Rockingham. So give them a shot to earn your business.
Our experience with Toyota was amazing !our sales person was very informative! We would and have told our friends and family how easy it was!! Sincerely Richard L. Hunter
Well, this one is mostly favorable, (but a little bit mixed, too), but it worked out fine eventually, so, overall, very positive. Jeremy was a good salesman, and the managers that worked to rectify trouble with our new 2019 Platinum Hybrid Highlander actually made this experience work out. The financing was very fair for people with an excellent credit rating. Unfortunately, the navigation system in this particular vehicle wasn't fully hatched, but the dealership and Toyota worked it out, and installed an updated and corrected version of the part. It was disappointing and very emotionally wrenching, at first, and sadly brought us to the point of considering all of our legal options. But the dealership was very, very fair, came through, and in the end, it really worked out. After all, that Highlander Hybrid Platinum was the vehicle that we really wanted, after spending months and months and months considering all of our choices out there. So, we're happy with this Rockingham crew overall, (a few weak spots in the Service Department due to several lapses in communication that revealed a need for improvement), and we thought the dealership did the right thing and worked with us to make the experience a positive one. I feel like I made personal connections with a team of people that seemed to take my circumstances to heart, and I really appreciate that. That's what fosters loyalty and a long-term customer relationship.
The sales team was easy to work with, freindly, worried about my concerns. Would definitley buy from them again, and I traveled more than an hour away from my home.
Once I found the right car that fit my family‘s needs. Jen and Bob were excellent in making the process quick and easy so I could come down and pick up my new car. Jen was always responsive to texts and answered my questions. Thank you!
This was the best experience I have had in buying a vehicle in many years. From the salesman to the manager to finance person, you could not ask for more courteous people. They were also fun to speak with. I feel I got a good value for my trade-in, and a great price on the vehicle I purchased. I highly recommend Rockingham Toyota for vehicle purchasing..