Bob Copley and the team helped me buy my first car, and I couldn't be happier! Great customer service and friendly staff. Bob walked through every feature of my new car with me and was always available for questions.
Found the vehicle I was looking for online. Was contacted quickly by Jennifer Lilly by phone. There was no pressure discussed what my time frame to buy was. Visited the store test drive and paperwork was done in under 2 hours. Very professional and friendly. Most positive car buying experience. Derrick Hazen in finance was super easy to work with and was very considerate of my needs and expectations. Thorough and upbeat. 9 car purchases and this is by far my best experience.
The replacement of a part was smooth.
Very helpful and timely support on a busy Saturday, facilitating my purchase of the appropriate new vehicle. Follow up for subsequent pick up and delivery was equally efficient. This is my new Toyota Dealership for all purchases and services.
Excellent experience, this is the third lease that I’ve had with this dealership. excellent service overall great experience . Are salesman Bob Copley was the best!
My sales person Bob Copley was extremely professional and thorough. I experienced zero hassle or haggle you might expect when going vehicle shopping. Not only did he take the time to ask me all the right questions to understand my wants and needs but he also took the time to make sure I fully understood everything as well, including showing me how to operate all the “new to me” gadgets within my new purchase. If you want a simple sales experience seek him out when you go in.
Jen Lilly at Rockingham Toyota went above and beyond. She was thorough and wasn’t pushy at all. She showed me the car I was interested in and was honest about everything. She took the time to listen to me needs and got me the car I wanted!
Very knowledgeable and friendly sales staff brought me through the process without a hitch. I would recommend Bob to work with on any vehicle purchase.